VIP Service your customers have been waiting for!

 

VIP Service your customers have been waiting for!

 

Why your business needs heydoor

As a business using heydoor you will enjoy ZERO commission and exclusive benefits including...

  • 100% of every dollar from every sale is yours! (NO Commission!); 
  • Designed for outside ordering & receiving so more customers can be reached;  
  • Instant orders with cashless payments; 
  • Encourage customer loyalty with our built-in loyalty program; 
  • Invite new customers to experience your services at the door; 
  • No QR coding needed & promotes social distancing in design;  
  • Social Media marketing and promotions; 

With heydoor say hello to your new customers:

  • People with their fur baby when out and about;
  • People with disabilities including wheelchairs and mobility scooters; 
  • People who find public settings & crowds overwhelming; 
  • People who struggle communicating with others including hearing and speech; 
  • Carers who care for people with disabilities; 
  • Parents with prams and small children; 
  • Time saving by making shopping super quick and easy; 

Are you ready to welcome everyone to your business?

At heydoor we believe everyone deserves the right to get what they want, when they want, without restrictions and we make it easy for you to invite customers to your door with our sevice system called (ARMs™).

Whether your customers are restricted in a wheelchair or a mobility scooter, who can’t climb steps or open doors on their own, a parent with a pram in search for a ramp or a pet owner who cannot bring their fur babies inside; now they can collect their order at your door.

Join the heydoor movement today!

Sign up and become one of Our Vendors and let’s start helping everyone live life without restrictions.

Sign Up

 

Are you ready to welcome everyone to your business?

At heydoor we believe everyone deserves the right to get what they want, when they want, without restrictions and we make it easy for you to invite customers to your door with our sevice system called (ARMs™).

Whether your customers are restricted in a wheelchair or a mobility scooter, who can’t climb steps or open doors on their own, a parent with a pram in search for a ramp or a pet owner who cannot bring their fur babies inside; now they can collect their order at your door.

Join the heydoor movement today!

Sign up and become one of Our Vendors and let’s start helping everyone live life without restrictions.

Sign Up

 

You have questions. We have answers

Questions you have asked so far

  • Who can I speak to about becoming a heydoor vendor?

    Fill out our contact form and heydoor founder Mel will call you for a chat.

  • How does the heydoor app work?

    The heydoor app has a map to show customers what’s around them within a few km radius. As a heydoor vendor, your business will appear on the map. The customer is able to access your menu and order what they need. You receive the order via your heydoor terminal or POS and the customer is notified of acceptance. There are just a few more step to this process and you will be given a user manual & training but Its really simple and super easy to hand the order out the door.

  • Is there any cost involved in using heydoor?

    Cost For Customers There is a small service fee of 4.7% of the total order amount (inc. GST), which covers the card payment fee and helps us keep the app running, as well as fund the heydoor movement for customer exclusive events, discounts, giveaways and more! Eg: $10 order will be $10 + .47c = $10.47 Cost For Vendors There is 0% Commission (...that's right - no commission!). Vendors pay a small $55/month partnership fee which includes: social media marketing, digital publicity and an integrated loyalty program, with a month-to-month engagement and the option to cancel anytime with 30 days notice. That’s it!

  • How is heydoor different from the food delivery apps?

    heydoor is very different. It’s not a delivery app – and no other food and delivery apps offer our unique customer service system (ARMs™). Food and delivery apps are for people ordering from home or at a different location, needing items delivered to them. heydoor is for people who are already out and about, or for those who can’t go into a store due to their restrictions, opening the door ways for all types of businesses, anytime and anywhere.

  • How do I download the heydoor app for vendors?

    As a vendor, you will have your own online software that we set up for you, where you’ll be able to create your menu with items available for takeaway. Simply fill in the onboarding form and we will get that started for you asap. If you are a vendor and you would like to have the app which your customers will be using, simply jump onto our customer web page and click the download the app button.

  • How do I receive the heydoor vendor terminal?

    heydoor will be in contact with you directly to arrange a time to meet at your business and to set this up for you. All you need is your POS system if you have one and wifi. If you don’t have a POS system to use, don’t worry - we can provide you with a tablet to use!

  • What menu items can I upload to the heydoor app?

    It’s recommended that you list the items like on your menu & that are easily handed to the customer. This can be anything packed into a paper bag or takeaway container. Make sure it’s wrapped or packaged well, and that all beverages are securely contained.

  • How should I support the heydoor brand in my store?

    Simply by becoming a vendor and adopting the heydoor service system and keeping in touch via email and social media. We will provide you with a window decal, flyers, posters and a counter information stand for you to display so customers recognise our relationship.

  • I am having a problem with my heydoor vendor terminal - who can I contact?

    We’re here for you! Give us a shout via email at help@heydoor.com.au

Let’s start our exciting relationship together!

Bring heydoor into your world today.

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